After sale service quality assurance
In order to better serve customers to provide fast, considerate after sale service,To ensure that customers of the service quality, according to customer demand,And meet the needs of market competition, the purpose of this after sale service management rules.
1 Lasylaser provides technical training 2-5 days for the customer.
2 Equipment failure (artificial damage and irresistible factors except) three hundred kilometers,Twenty-four hours and arrange technical staff door-to-door service.
3 The equipment warranty details: laser tube warranty for three months; four times a year for regular repair.Two years to repair does not charge any fees. (Note: man-made damage and irresistible factors except)
Home repair services
1 Machinery and equipment from the date of sale,Within the period of validity valid invoice enjoy free warranty,Over the period or the responsibility scope, fees in accordance with the provisions of the standard fees repair；
2 The national uniform repair, consulting, complaints service hotline 0579-81028989, offer a 365 day hotline service；
(1) Guarantee:Within 12 months from the day you bought the product, if there is
any fault,we provide maintenance service.
(2) If you have any problem while using our product, please contact with us with telephone,
fax, network or e-mail and we will answer within one hour and solve your problem as
soon as possible.
(3) We take charge the quality of our product under normal use. If host default,
we provide free maintenance. After the warranty period , we only charge cost price for spare parts.
The Following Items are out of our Maintenance Range
If any of following happens, customers will not enjoy our maintenance range:
(1) Beyond warranty period.
(2) Damage caused by abnormal use, maintenance and repair.
(3) Damage caused by force majeure.
(4) Some consumable spare parts like lamp, filter, hand piece, etc.